OpEL Hardware Support
See a GTA in the OpEL to obtain hardware support.
Parts Exchange
- Student demonstrates the problem to a GTA during normal OpEL hours.
- GTA will perform one of these actions:
- Replace defective parts from the kit supplied by ECE (student must trade in defective parts)
- Replace destroyed parts if the student understands the mistake and needs additional parts to complete the current lab exercise.
- GTA: Remember: good parts are in the parts drawer in 219, bad parts go in the trash.
- GTA: When an item is out of stock, contact the lab manager
Warranty exchange of a ANDY board, meter or scope
- Student demonstrates the problem to a GTA during normal OpEL hours.
- If the item is defective, the student will complete the exchange form (there will be copies in the cabinet) and receive a replacement
from the GTA.
- The GTA will place the loan form with the item - describe the problem on the form.
- The GTA will place the item in the cabinet and contact the lab manager (send me an email please).
- TA Responsibilities
- Trade the least number of parts when performing a warranty exchange (not the entire kit).
- Don't give away the good kit boxes; we need them for warranty service.
- Attach a sticky note to "defective" boards, scopes, and meters so we know what to look for.
- Look in the left side of the gray support cabinet in 219 for replacements.
- Fill out all required paperwork.
- Secure paperwork in the cabinet.
- Don't give away parts, boards, cables, meters, or other equipment for a sob story.
- When an item is out of stock, contact the lab manager
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